Terms of Service

Effective Date: April 11, 2026  |  Last Updated: April 11, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "Customer," or "you") and Via 313 ("Company," "we," "us," or "our") governing your access to and use of the Website located at via313-pizzas.click and all related services, features, content, and functionality offered by Via 313 (collectively, the "Services").

By accessing or using the Website, you represent and warrant that:

• You are at least eighteen (18) years of age or the age of majority in your jurisdiction;
• You have the legal capacity and authority to enter into a binding agreement;
• You are not prohibited by any applicable law from using the Website or our Services;
• You will comply with all applicable local, state, federal, and international laws, regulations, and ordinances in connection with your use of the Website and Services.

If you are accessing or using the Website on behalf of a business entity, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and in that case, "you" and "your" shall refer to such entity.

Your continued use of the Website after any modification to these Terms constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

2. Description of Services

Via 313 is a food service business operating in the United States. Through the Website via313-pizzas.click, Via 313 offers the following services:

• Online Menu Browsing: Users may view our current food and beverage offerings, including pizzas, appetizers, beverages, and other menu items.
• Online Ordering: Users may place food orders for pickup or delivery through the Website, subject to availability and the specific terms of each transaction.
• Order Tracking: Where available, users may track the status of their orders in real time.
• Promotions and Offers: We may, from time to time, offer special promotions, discounts, loyalty rewards, or limited-time deals through the Website.
• Customer Support: Users may contact us through the Website to obtain assistance with orders, complaints, or general inquiries.
• Informational Content: The Website provides general information about Via 313, including our locations, business hours, and contact details.

We reserve the right to modify, suspend, discontinue, or restrict access to any of our Services, in whole or in part, at any time and for any reason, with or without notice and without liability to you.

Our Services are intended solely for personal, non-commercial use unless otherwise expressly authorized by Via 313 in writing. Any commercial use of the Services without our prior written consent is strictly prohibited.

3. User Accounts and Registration

Certain features of the Website may require you to register for an account. When creating an account, you agree to:

• Provide accurate, current, and complete information as prompted by any registration forms on the Website;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Maintain the security of your password and accept all risks of unauthorized access to your account;
• Notify us immediately at [email protected] if you discover or otherwise suspect any security breach related to your account.

You are solely responsible for all activity that occurs under your account. Via 313 shall not be liable for any loss or damage arising from your failure to comply with these obligations. We reserve the right to suspend or terminate your account at our sole discretion, with or without notice, for any violation of these Terms or any applicable law.

4. User Obligations and Prohibited Activities

As a condition of your use of the Website and Services, you agree to use them only for lawful purposes and in a manner consistent with these Terms. You agree that you will not:

4.1 General Prohibited Conduct

• Violate any applicable local, state, federal, or international law, regulation, ordinance, or rule;
• Use the Website or Services for any fraudulent, unlawful, or unauthorized purpose;
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity;
• Provide false, inaccurate, or misleading information in connection with any order or account registration;
• Engage in any conduct that restricts or inhibits any other person from using or enjoying the Website;
• Use the Website in any manner that could damage, disable, overburden, or impair our servers or networks.

4.2 Technical Prohibited Conduct

• Attempt to gain unauthorized access to any portion of the Website or its related systems, servers, or networks;
• Use any robot, spider, scraper, data mining tool, or other automated means to access, collect, or harvest data from the Website without our prior written permission;
• Introduce any viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material to the Website;
• Attempt to decipher, decompile, disassemble, or reverse engineer any of the software comprising or making up any part of the Website;
• Use any automated scripts or programs to create multiple accounts or to interact with the Website in an automated manner.

4.3 Content-Related Prohibited Conduct

• Post, transmit, or submit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable;
• Post, transmit, or submit any content that infringes any patent, trademark, trade secret, copyright, or other proprietary right of any party;
• Advertise or offer to sell or buy any goods or services for any business purpose without our express written consent.

Via 313 reserves the right to take any action it deems appropriate in response to violations of these prohibitions, including, but not limited to, removing content, suspending or terminating user accounts, and reporting violations to law enforcement authorities.

5. Ordering, Payment Terms, and Cancellations

5.1 Placing Orders

When you place an order through the Website, you are making an offer to purchase food and/or beverages subject to these Terms. All orders are subject to acceptance by Via 313. We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to, item unavailability, inaccuracies in pricing or product descriptions, or suspected fraudulent activity.

You agree to provide accurate delivery information, including your delivery address, contact number, and any special instructions. Via 313 shall not be responsible for failed or delayed deliveries resulting from inaccurate information provided by you.

5.2 Pricing and Payment

All prices listed on the Website are in United States Dollars (USD) and are subject to applicable sales tax as required by law. Prices are subject to change without prior notice. We make every effort to display accurate pricing information; however, in the event of a pricing error, we reserve the right to cancel the order and notify you of the correction.

Payment is due at the time of placing your order. We accept major credit cards, debit cards, and other payment methods as indicated on the Website at the time of checkout. By submitting payment information, you represent and warrant that:

• You are legally authorized to use the payment method provided;
• The payment information you supply is true, correct, and complete;
• Charges incurred by you will be honored by your payment provider.

We use third-party payment processors to handle transactions. Your payment data is subject to the privacy policies and terms of those processors. Via 313 does not store your full credit or debit card information on its servers.

5.3 Cancellations and Refunds

Due to the perishable nature of food items, all sales are generally final once an order has been accepted and preparation has begun. If you wish to cancel an order, please contact us immediately at [email protected]. Cancellations may only be accommodated before food preparation has commenced, at our sole discretion.

Refunds, where applicable, will be processed using the original payment method within a reasonable timeframe. Via 313 reserves the right to issue refunds in the form of store credit, coupons, or other suitable alternatives, at its sole discretion.

5.4 Promotions and Discount Codes

From time to time, Via 313 may offer promotional codes, discount vouchers, or special offers. These promotions are subject to specific terms and conditions, which will be disclosed at the time the promotion is made available. Promotional codes are non-transferable, have no cash value, and may not be combined with other offers unless expressly stated.

6. Intellectual Property Rights

The Website and all content, features, and functionality thereof — including, but not limited to, text, graphics, logos, photographs, images, video, audio clips, data compilations, software, and the overall design and compilation of the Website — are owned by Via 313, its licensors, or other providers of such material and are protected by United States copyright, trademark, patent, trade secret, and other applicable intellectual property laws.

These Terms grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial use in connection with our Services. This license does not include:

• Any resale or commercial use of the Website or its contents;
• Any collection and use of product listings, descriptions, or prices;
• Any derivative use of the Website or its contents;
• Any downloading or copying of account information for the benefit of any third party;
• Any use of data mining, robots, or similar data gathering or extraction tools.

The Via 313 name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Via 313 or its affiliates or licensors. You must not use such marks without the prior written permission of Via 313. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Any unauthorized use of the intellectual property contained on the Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and other applicable regulations and statutes, and could result in criminal or civil penalties.

7. Disclaimers and "As-Is" Basis

Via 313 does not warrant that the Website will meet your requirements, that it will be available on an uninterrupted, timely, secure, or error-free basis, or that the results obtained from use of the Website will be accurate or reliable. We reserve the right to modify or discontinue the Website (or any feature thereof) at any time with or without notice.

Via 313 makes reasonable efforts to ensure that information on the Website, including menu items, ingredients, pricing, and nutritional information, is accurate and up to date; however, we do not guarantee the accuracy of such information. Individuals with dietary restrictions, allergies, or specific nutritional requirements should contact us directly before ordering.

Allergen Disclaimer: Our food products are prepared in facilities that may handle common allergens including but not limited to gluten, dairy, eggs, tree nuts, peanuts, soy, fish, and shellfish. Via 313 cannot guarantee that any menu item is completely free from allergens. Customers with severe allergies assume full responsibility for their ordering decisions.

8. Limitation of Liability

In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted, our liability shall be limited to the maximum extent permitted by applicable law. In no event shall Via 313's total aggregate liability to you for all damages, losses, and causes of action exceed the greater of: (a) the total amount paid by you to Via 313 in the thirty (30) days immediately preceding the event giving rise to the claim, or (b) one hundred United States dollars ($100.00).

Some states do not allow the exclusion or limitation of certain warranties or liabilities. Accordingly, some of the above limitations may not apply to you, and you may have additional rights under applicable law.

9. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Via 313, its parent company, subsidiaries, affiliates, officers, directors, employees, agents, licensors, service providers, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms;
• Your use of or access to the Website or Services, including any data or content you transmit or receive;
• Your violation of any rights of a third party, including intellectual property rights, privacy rights, or contractual rights;
• Your violation of any applicable law, rule, or regulation;
• Any content or information you submit, post, or transmit through the Website;
• Your negligence, fraud, or intentional misconduct.

Via 313 reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You shall not settle any claim without Via 313's prior written consent. Via 313 will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

10. Third-Party Links and Services

The Website may contain links to third-party websites, applications, or services that are not owned or controlled by Via 313. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any such third parties or their websites.

We strongly advise you to read the terms and conditions and privacy policy of any third-party website you visit. Via 313 shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any such third-party websites.

Via 313 may partner with third-party delivery services, payment processors, and other service providers to facilitate the Services. Your use of those third-party services is governed by their respective terms and conditions and privacy policies, for which Via 313 accepts no responsibility or liability.

11. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, and disclose information about you when you use the Website and our Services. By using the Website, you consent to all actions taken by us with respect to your information in compliance with our Privacy Policy.

Via 313 complies with all applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) where applicable, and the Federal Trade Commission Act (FTC Act) regarding consumer protection and unfair or deceptive trade practices.

12. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the laws of the applicable state in which Via 313 is registered and operates, without regard to its conflict of law provisions.

You agree that any legal action or proceeding between you and Via 313 arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the federal or state courts of competent jurisdiction located within the United States, in the state where Via 313 is principally located, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts.

If you are a consumer located in a jurisdiction that provides mandatory consumer protection rights that are more favorable than those afforded under these Terms, such mandatory rights shall not be affected by these Terms to the extent required by applicable law.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal legal proceedings, we encourage you to contact us first to seek an informal resolution. You agree to send a written notice to Via 313 at [email protected] describing your claim and the relief sought. Via 313 will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If the dispute is not resolved within that period, either party may proceed with formal dispute resolution as set forth below.

13.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except for disputes that qualify for small claims court, all disputes, controversies, or claims arising out of or relating to these Terms, the Website, or the Services — including questions about the validity, interpretation, enforceability, or scope of this arbitration clause — shall be resolved through final and binding arbitration administered by a nationally recognized arbitration association, such as the American Arbitration Association (AAA), in accordance with its Commercial Arbitration Rules.

The arbitration shall be conducted in the English language, and the arbitrator's decision shall be final and binding on both parties. Judgment on the arbitration award may be entered in any court of competent jurisdiction. The arbitrator shall have authority to award any remedy available at law or in equity, subject to the limitations set forth in these Terms.

13.3 Class Action Waiver

YOU AND VIA 313 AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR MASS ACTION PROCEEDING. Unless both parties agree in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

13.4 Small Claims Court

Notwithstanding the foregoing, either party may bring an individual action in a small claims court of competent jurisdiction for disputes that qualify for such court, so long as the matter remains in that court and is not removed to or appealed to a court of general jurisdiction.

13.5 Waiver of Jury Trial

TO THE FULLEST EXTENT PERMITTED BY LAW, BOTH PARTIES HEREBY WAIVE THEIR RESPECTIVE RIGHTS TO A TRIAL BY JURY FOR ANY CLAIMS ARISING UNDER OR RELATED TO THESE TERMS OR THE USE OF THE WEBSITE AND SERVICES.

14. Term and Termination

These Terms shall remain in full force and effect while you use the Website or Services. Via 313 may, in its sole discretion and without notice or liability:

• Terminate or suspend your access to all or any part of the Website and Services, with or without notice, for any reason, including any violation of these Terms;
• Delete your account and any associated data;
• Take any other action we deem necessary or appropriate in response to suspected illegal or improper activity.

You may terminate your account at any time by contacting us at [email protected]. Upon termination of your account, your right to use the Services will immediately cease.

Upon termination, Sections relating to Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law, Dispute Resolution, and any other provisions that by their nature should survive, shall survive the termination of these Terms.

15. Changes to Terms

Via 313 reserves the right to amend, modify, update, or replace these Terms at any time and in its sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where appropriate, may notify you by email or through a prominent notice on the Website.

Your continued use of the Website or Services after any such modifications constitutes your acknowledgment and acceptance of the revised Terms. If you do not agree to the revised Terms, you must immediately discontinue your use of the Website and Services. We encourage you to review these Terms periodically to stay informed of any updates.

No amendment to these Terms by you shall be effective unless explicitly agreed to in writing by an authorized representative of Via 313.

16. Severability

If any provision of these Terms is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect any other provision of these Terms, and the remaining provisions shall continue in full force and effect.

The failure of Via 313 to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. A waiver of any default hereunder or of any of the terms and conditions of these Terms shall not be deemed to be a continuing waiver or a waiver of any other default or of any other term or condition, but shall apply solely to the instance to which such waiver is directed.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by Via 313 on the Website, constitute the entire and exclusive agreement between you and Via 313 with respect to the Website and Services. They supersede all prior agreements, representations, warranties, and understandings — whether written or oral — between you and Via 313 regarding the subject matter hereof.

In the event of any conflict between these Terms and any other agreement you may have with Via 313, these Terms shall govern unless expressly superseded by a written agreement signed by an authorized representative of Via 313.

18. Force Majeure

Via 313 shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from any cause beyond our reasonable control, including but not limited to: acts of God, natural disasters, floods, fires, earthquakes, epidemics, pandemics, governmental actions, war, terrorism, labor disputes, internet or telecommunications failures, power outages, or any other event outside our reasonable control ("Force Majeure Event").

In the event of a Force Majeure Event, our obligations shall be suspended for so long as the Force Majeure Event continues, and we shall make reasonable efforts to resume performance as soon as practicable.

19. No Agency or Partnership

Nothing in these Terms shall be construed to create any agency, partnership, joint venture, employment, or franchise relationship between you and Via 313. You do not have authority to make any representations, commitments, or incur any obligations on behalf of Via 313.

20. Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without the prior written consent of Via 313. Any purported assignment without such consent shall be null and void. Via 313 may assign or transfer these Terms, and any rights or obligations hereunder, without restriction, including in connection with a merger, acquisition, sale of assets, or operation of law.

21. Notices

Any notices or communications required or permitted to be given under these Terms shall be in writing and shall be deemed to have been duly given when sent by email to the following addresses:

• To Via 313: [email protected]
• To You: The email address associated with your account or the email address you provided when placing your order.

Via 313 may also post notices of changes to these Terms or other matters on the Website. Such posted notices shall be effective upon posting.

22. Electronic Communications

By using the Website and our Services, you consent to receiving electronic communications from Via 313. These communications may include notices about your account, transactional information, promotional materials (where you have opted in), and other information concerning or related to the Services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

23. Compliance with Applicable Law

Via 313 operates in compliance with all applicable United States federal and state laws, including but not limited to:

24. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, or if you wish to exercise any rights you may have under applicable law, please contact us using the information below:

© 2026 Via 313. All rights reserved. These Terms of Service were last updated on April 11, 2026.